Welcome to Monitor. This handbook is the reference point for how we work together. It is reviewed every year by People & Culture and applies to all employees, contractors and interns across our offices.
Getting started
Your first week, onboarding checklist, equipment, accounts and your buddy.
Ways of working
Core hours, remote and hybrid expectations, meeting norms and documentation.
Benefits
Health cover, pension, learning budget, parental leave and wellbeing support.
1. Our values
We hire people who care about the details and about each other. Three principles guide day-to-day decisions:
- Clarity first. Write it down, keep it short, make it findable.
- Own the outcome. Escalate early, but bring a recommendation.
- Respect the customer. Every shortcut is visible to someone.
2. Working hours and location
Standard hours are 09:00–17:30 local time with a flexible start of up to two hours. Hybrid roles are expected on site at least two days per week; team calendars define the anchor day.
3. Leave and time off
| Type | Allowance | Notes |
|---|---|---|
| Annual leave | 25 days | Plus public holidays; carry-over up to 5 days |
| Sick leave | 10 days | Self-certified up to 3 consecutive days |
| Parental leave | Statutory + 8 weeks | Available to all parents |
4. Expenses
Submit expenses within 30 days with an itemised receipt. Travel is booked through the travel desk; economy class is standard for flights under six hours.
5. Questions
Ask your manager first, then People & Culture at people@monitor.bullonlinesystem.me. This handbook does not form part of your contract of employment; local addenda apply where legislation requires it.